Have questions? We've got answers.

About Wellos

• What is Wellos?
• How does Wellos work?
• What do I get with Wellos?
• How does tracking work?
• Observed Holidays

Coaching

• What is Health and Wellness Coaching?
• Who are the Wellos Coaches?
• Wellos Coaching Partnership
• The Impact of Tracking
• How do I get my Insights Report?
• Coaching Partnership
• 1:1 Topic Sessions

Technical Support

• Contact Us
• App Updates
• How do Download the Wellos App

App & Website Navigation

Home

• Home Tab
• Journey Settings
• Wellos Terms of Use and Privacy Policy

Tracking

• Tracking
• Body Tracker
• Nutrition
• Nutrition Tracking Data
• Activity
• Sleep Tracking Data
• Track Wellos Meals
• Favorite Wellos Meals
• Track Meals with Voice

Learning

• Learning
• Foundations Phase

Wellos Meals

• Wellos Meals FAQs
• Grocery List and Menus
• Recipe Notes
• Reviews
• Favorites

Coaching

• Coaching Tab

Other

• Journeys
• Mindset Tracker
• MyTools Tab

Health Insurance & Employer Plans

• Enrollment & Onboarding
• Incentives & Rewards
• 1:1 Video Coaching Scheduling, Cancelling, and Rescheduling
• How to Join 1:1 Video Sessions
• 1:1 Video Coaching Troubleshooting

Payment & Subscriptions

• How to enroll in Wellos
• How much does Wellos cost?
• Subscription Information
• In-App Subscriptions: Payment, cancellation, and refunds
• Web Subscriptions: Payment, cancellation, and refunds
• Promo Codes

Account Settings

• Account Settings
• Deleting your Account
• HSID Support
• Create or Link HSID
• Language Support
• Daily Non-Exercise and Weekly Exercise Activity Levels
• Apple Health and Health Connect data sharing settings

For Bridge to Health® Participants

• What is Bridge to Health®?
• What makes Bridge to Health® different?
• How much does Bridge to Health® cost?
• Is Bridge to Health® covered by my insurance?
• What is the time commitment?
• When to seek medical care?
• Is this a medication-focused program (like GLP-1s)?
• Will my primary care doctor (PCP) be involved?
• Do I have to participate in person?
• Who do I contact for help if I need it?
• Am I eligible for Bridge to Health®?
• What is the Wellos app?
• Where do I enroll in Bridge to Health®?
• What are the steps to complete enrollment in Bridge to Health®?
• What is the intake assessment like?
• What are the Wellos® coaching plan options?
• How can I get a Bluetooth Scale?
• How can I sync my Bluetooth Scale?
• How can I get help with technical troubleshooting?
• How can I update my Account Settings?
• HSID Support
• How can I cancel and/or get a refund?
• How can I share program or App feedback?