Skip to main content
Account Settings
Updated over a week ago

πŸ‘€ Account Settings are located in 'My Profile'

To navigate to 'My Profile' click on the Wellos Home tab and then click your initials in the top-right hand corner.

Account Settings

πŸ“‹ Personal Information

My Profile > Account Settings > Personal Information

To update your personal information, tap into the fields you would like to change and then tap Save updates.

About You

  • First Name

  • Last Name

  • Date of Birth

  • Gender

  • Pronoun (optional)

  • Preferred Name (optional)

Height & Weight

  • Your Height

  • Your Current Weight


πŸ“¬ Email

My Profile > Account Settings > Email

Change Email Address

  1. My Profile > Account Settings > Email

  2. Type in your new email and tap Send Verification Code.

  3. Retrieve the 8 digit code from your email inbox (the email you are updating to)

  4. Input the 8 digit code into Enter Verification Code.

  5. Tap Confirm Code.

    • The box around your confirmation code will display as green when the code is entered correctly.

    • You will also see a confirmation message 'Email updated successfully'


πŸ” Password

My Profile > Account Settings > Password

Change Your Password

  1. My Profile > Account Settings > Password

  2. Tap on Edit Password.

  3. Under Current Password, type in your current password.

    • (Forgot your password? Click 'Forgot Password')

  4. Type in your new password twice.

  5. Tap Save Updates.

    • You will see a confirmation message 'Password updated successfully'


πŸ”” Notifications

Notification Preferences

At Wellosβ„’, we want to alert you to important events or new messages that support your journey. Wellos will send push notifications for important app alerts.

Updating Notification Preferences

Android

  • Go to your device Settings and tap Notifications, then App Settings.

  • Under "Most recent," locate the Wellos App and tap to open.

  • Use the toggle to turn the notifications on or off.

iOS

  • Go to your device Settings, then Notifications.

  • Scroll to locate the Wellos app and tap to open.

  • Use the Allow Notifications toggle to turn your notifications on or off.


Journey Settings

🎯 Nutritional Targets

My Profile > Journey Settings > Nutritional Targets

  • Daily Calorie Goal

  • Macronutrient Breakdown

  • Weight Goal

  • Weight Loss Per Week Goal

To edit your targets:

  1. My Profile > Journey Settings > Nutritional Targets

  2. Tap on the field(s) you would like to change and update the value(s).

  3. Once values are updated, tap Save Updates.

    1. You'll receive a message 'Nutritional Targets updated successfully'


πŸ”„ Switch Journey

If your goals or situation has changed and you'd like to switch the Journey you are on, reach out to us via [email protected], or chat with a coach in the app. We'd be happy to guide you through a new Journey selection.

Did this answer your question?